Your Questions Answered
Find answers to the most common questions about our digital services, processes, and how we can help transform your business online.
General Questions
What services does G-coder offer?
G-coder provides a comprehensive range of digital services including website development, SEO and digital marketing, smart forms, e-commerce solutions, content creation, analytics, website makeovers, business emails, and ongoing support to help businesses thrive online.
How long has G-coder been in business?
Founded in 2018, G-coder has been delivering high-quality digital solutions for over 5 years, serving clients in Canberra and beyond with innovative and reliable services.
Do you work with clients outside of Canberra?
Yes, while we are based in Canberra, we work with clients across Australia and internationally. Our digital services can be delivered remotely, ensuring we can help businesses anywhere.
Services & Pricing
How much do your services cost?
Pricing varies depending on the specific services and project scope. We offer customized quotes based on your needs. Contact us for a free consultation and personalized pricing.
Do you offer ongoing support?
Yes, we provide ongoing support packages to ensure your digital assets remain updated, secure, and performing optimally. This includes maintenance, updates, and technical assistance.
Can you help with existing websites?
Absolutely! We offer website makeovers and can work with existing sites to improve design, functionality, performance, and SEO. We'll assess your current setup and recommend improvements.
Process & Timeline
What's your typical project timeline?
Project timelines vary based on complexity. Simple websites can be completed in 2-4 weeks, while more complex projects like e-commerce sites may take 6-12 weeks. We'll provide a detailed timeline during the consultation.
How do you handle project communication?
We maintain regular communication through email, phone, and project management tools. You'll have a dedicated project manager to ensure smooth collaboration and updates throughout the project.
Do you provide training for website management?
Yes, we offer training sessions to help you manage your website, update content, and use any custom features. This ensures you can maintain your online presence effectively.
Technical Questions
What platforms do you work with?
We work with various platforms including WordPress, Shopify, custom HTML/CSS/JavaScript, and modern frameworks like React. We'll recommend the best platform for your specific needs.
Do you handle domain registration and hosting?
Yes, we can assist with domain registration, web hosting setup, and email configuration. We recommend reliable hosting providers and ensure everything is set up correctly.
Are your websites mobile-friendly?
All websites we build are fully responsive and mobile-optimized. We ensure your site looks great and functions perfectly on all devices, from smartphones to desktops.
Getting Started
How do I get started with G-coder?
Simply contact us through our website, phone, or email. We'll schedule a free consultation to discuss your needs, goals, and how we can help achieve them.
What information do you need from me?
We'll need details about your business, target audience, goals, current online presence (if any), preferred features, and any specific requirements or preferences you have in mind.
Do you sign non-disclosure agreements?
Yes, we can sign NDAs to protect your confidential information and ensure your project details remain secure throughout our partnership.
Last Updated: October 2024
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